The Go-Giver, The Grateful Dead and Social Networking

HeatherO on 09 8, 2009

deadHeader
Everyone is all “a-buzz” with the “new” ways of doing business. “Social networking, authenticity, adding value” and the like are all being thrown around as if they are new. I admit, for many the concepts of offering value and being authentic ARE new, but they have been around forever. Napoleon Hill wrote about giving value in the 1930’s, and before that, of course was The Bible!
Social networking, aka connecting and sharing have been around since Eve shared the apple!
What is new are the online social tools that allow us to more easily network with others, and the culture that exists within these networks. The culture within the “social networking world” embraces and demands authenticity and a “give value, don’t just promote yourself” mindset.
As I mentioned, principles such as these have been written about for centuries, but “The Go-Giver” by Bob Burg and John David Mann which summarizes them as the “5 Laws of Stratospheric Success”, not only outlines how adding value and authenticity is a business strategy, but also defines the “rules of engagement” for “social networking (online or off).

It astounds me how often I hear people question whether these principles “work”. So, in order to illustrate that the laws do “work”, and that they aren’t “new”. I will use the Grateful Dead as an example. Yes, long before this book, or facebook, there was the Grateful Dead. And they lived these laws beautifully, and successfully! (No doubt they had naysayers then too!)

(For an “optimum experience”, I recommend playing this video in the background as you read!)

YouTube Preview Image

The 5 Laws and how they lived them are as follows:

The Law of Value: Your true worth is determined by how much more you give in value than you receive in payment.


During a time when the average band played for around an hour and a half, the Dead played for three. They didn’t play “just long enough” to make their fans happy, they played until they couldn’t play any more!

The Law of Compensation: Your compensation will be determined by how many people you serve and how well you serve them.

The Grateful Dead recognized that their fans wanted to know what they were doing, and wanted them to be a part of it. They created a mailing address where fans could send them mail, and request to be added to their mailing list (no sneaky aweber email capture needed!). They sent newsletters to anyone who requested one, to keep connected. At one point this list was over 40,000 people! And they actually had to pay postage to mail them!
Dead Head Newsletter

The Law of Influence: Your influence is determined by how abundantly you place other people’s needs first.

The Grateful Dead is notorious for openly allowing fans to record and share their music. In fact, you can hardly google the word “bootleg” without the Dead coming up in the results. Unlike the current trend of athletic and other organizations trying to outlaw “tweeting” or other means of sharing their events, out of fear of “lost revenue”, the Dead in their infinite wisdom reaped the benefit. By allowing fans to “share” them and their music, more fans were born! Whether they “lost revenue” is hard to measure, but they did report earnings of over a million dollars a year during a time when others could only dream of such.


The Law of Authenticity: The most valuable gift you have to offer is yourself.

DUH! If there is one thing that the Grateful Dead could never be accused of, it was being anything other than simply who they were! They didn’t try to be like anyone else!

The Law of Receptivity: the key to effective giving, is to stay open to receiving.


The Grateful dead graciously received the feedback AND adoration of countless raving fans.

They were BEYOND successful, they were legendary. They went beyond “making money” and created a legacy…

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  • Corinne
    This is really great Philip, got to pass it on...
  • Corinne
    This is really great Philip, got to pass it on...
  • Heather,

    Great example using the Dead. I agree with you in that the Dead wanted to know what the fans were thinking and started the mailing list back in the 70s to connect with Deadheads. Also it lead to their ability to reward fans with ticket ordering direct from the band to ensure their connection stayed strong!
  • Excellent illustration of the Go-Giver principles! And you are right, playing the video in the background for an optimal reading experience only made the point come across so much better. This is not only an informative post but a well-crafted & creative one. If I could give two thumbs up, I would. (I think I just did!)

    LOVE it!!
  • Thank you Lisa! I am flattered and thankful for your feedback. The 'two-thumbs up (& a broken toe?:) mean a lot from you!
  • Lisa S
    Excellent illustration of the Go-Giver principles! And you are right, playing the video in the background for an optimal reading experience only made the point come across so much better. This is not only an informative post but a well-crafted & creative one. If I could give two thumbs up, I would. (I think I just did!)

    LOVE it!!
  • alebak
    Great Write up Heather! Only you could intertwine Jerry Garcia and Social Media - I LOVE IT!
  • Thanks Angel! As always, I appreciate your reading my posts :)
  • ...Plus, they called themselves the GRATEFUL dead! Who knew...they were LIVING by it! ;) What can I say? Everything old is new again and we DO need reminding that there is good in each of us! This is why articles like yours, books like the Go Giver and just being downright true to yourself and generous to others make such a difference in people's lives. Maybe someday they will be unsaid truths, but until we get there, each generation will need inspiring leaders to remind them of who they can become.
  • Great Pts Monedays! "Gratitude" is powerful! I love "..ea generation needs inspiring leaders to remind them of who they can become!"
  • Heather,

    Iddn't that @bobburg a cool guy? (@johndavidmann is too)

    Check out their Facebook Fan page for the Go-Giver MOVIE! OMG! http://www.facebook.com/GoGiverMovie#/GoGiverMovie

    Smiles & blessings,
    @thewebcoach
  • Yes Donna, @BobBurg & @JohnDavidMann ARE super cool! I am so excited abt the Go-giver Movie too:) Thanks for commenting!
  • Hi Heather,

    That's an amazing story about The Grateful Dead. Thanks for sharing it with us. It's fantastic to see examples of how the Five Laws work in reality. Major kudos to the band!

    Warmest wishes,
    Fiona.
  • Thank you for reading and commenting Fiona! Maybe there should be some background music in the movie! LOL!:)
  • What an awesome post! Thanks for sharing... This is very timely information; on a very huge movement going on with social networking. Keep sharing this wonderful information.

    I have a great book recommendation, "Leadership as an Identity" Dr. Crawford Loritts
  • Thank you for commenting Terence, and for the book suggestion!
  • Thanks for your comment Lauren!:)
  • Thanks for sharing Heather! I LOVE the book Go Giver and I liked your example with the Grateful Dead! (Also, thanks for the advice about coworking!)
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